Our Unheard-Of, Industry Leading, Risk-Free, Unbeatable IT Guarantee

Switching IT providers can be one of the riskiest—and most costly—decisions your organization makes.

We take that risk away with our unbeatable guarantee.

At LeadingIT, we stand behind our services with real, measurable commitments. Why do we offer such bold promises? Because we’re confident in our team, our process, and our results. We’ve helped hundreds of Chicagoland organizations eliminate IT headaches, strengthen cybersecurity, and boost productivity—without the usual contract traps or nickel and diming.

Our
Guarantee

At LeadingIT, we absolutely stand behind the quality of our IT services with an unmatched guarantee designed to give you total peace of mind in choosing us:

Onboarding and Support You’ll Love – or Your Money Back

We commit to delivering exactly what we promised within the first 60 days of service, to your satisfaction. If you’re not satisfied with our onboarding or support, we’ll refund 2 months of payments—no questions asked.

One Full Year of 95% Positive Feedback – or We Work for Free

We’re confident your team will rate our service with at least 95% positive feedback during the first 12 months. If we fall short, we’ll continue working at no cost until we reach that standard. Provide us a minimum 35% response rate to our satisfaction surveys over the course of the year to provide us adequate feedback.

Price Match Promise

If you find a competitor offering the same level of services and support for a lower price, we’ll match it—guaranteeing you always receive the best value.

Guaranteed IT Results or You Don’t Pay.

At LeadingIT, we don’t just talk a big game—we back it up with the most aggressive guarantee in the industry. If you’re ready for IT support that delivers real results, not excuses, let’s chat.

Unlimited Support

We provide truly all-inclusive IT services + cybersecurity protections, where even on-site, after hours, and projects are INCLUDED.

Unsolvable Solved

All day every day your team can call, email, or submit a ticket to get the help desk IT support they need, with 98% positive feedback.

Unbeatable 3

We won’t lock you in to or require a long-term contract. We provide a 14-day instant onboarding. AND we provide an industry leading unbeatable guarantee.