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LeadingIT Client Reviews

Chicagoland Businesses Small And Large Choose LeadingIT.
Here Are Just A Few Things Our Clients Have To Say About Us.

We Create Happy Clients!

Positive Customer Feedback
98%
On every ticket we complete, our customers are asked for feedback. Technology isn’t perfect and neither are we. But we strive for amazing client satisfaction.
Reviews
31,797+
😊98.0%
🫤1.2%
😔0.89

Hear It From Our Clients!

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⭐⭐⭐⭐⭐

Over 150 Reviews
Across 4 locations

Nisha
4 weeks ago
Excellent Service
Helen R.
1 month ago
I can't say enough positive things about LeadingIT. They have been able to resolve issues that our former "big" MSP dropped the ball on or couldn't figure out. We're now focused on getting our mis-managed SharePoint straight. It's gong to be a BIG job, but I have all the confidence that we'll finally be on the right track!
Angela A.
2 months ago
Kristina C
2 months ago
Geovel was very helpful in resolving my IT issue in a timely and thorough manner
S. G.
2 months ago
Fast, friendly and knowledgeable service and most importantly, they are very patient! Great company!
Mike M.
2 months ago
LeadingIT has been an outstanding IT partner. Every technician I've worked with has been professional, knowledgeable, and genuinely committed to providing excellent service. They respond quickly, communicate clearly, and resolve issues or requests efficiently. It's reassuring to know that when I submit a ticket, it will be handled promptly and with expertise. I'm extremely happy with the level of support they provide. If I owned my own company, I wouldn't hesitate to partner with LeadingIT for all of my IT needs. Keep up the great work, LeadingIT!
Janet M.
2 months ago
Jasmine was kind, professional and knowledgeable, definitely recommend!
Bob D.
2 months ago
Jessica B.
2 months ago
Hassan was a great help with my internet browser issues. He was very knowledgeable and was able to fix my issues quickly. Great customer service!
Lenita G.
3 months ago
Hissan was extremely helpful and patient in getting my multi-factor authentication app set up, and I really appreciate your excellent assistance.

Michael

Assistant Village Manager, Municipality

“We engaged LeadingIT over 11 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.”
Street view of Highland Avenue, Elgin, Illinois
Aerial view of Joliet, Illinois

Mark

IT/ Office Manager, Manufacturing

“I work as a one-person IT department. We began our relationship with LeadingIT in 2020 to help us with managing our daily tasks of server management, firewall maintenance, email management and general everyday IT related issues. LeadingIT is a very professional organization with experienced staff that can deal with the daily challenges for today’s IT world. They have helped me migrate our email to the cloud, upgrade our servers, provide VPN and support for remote users and to troubleshoot problems as they occur. We are very pleased with the service we have received from them. I would recommend considering them to help in any IT related projects that you may have.”

Scott

Executive Director, Park District

“I like how all-inclusive LeadingIT’s services are, and that they’ve had technical expertise in every area we’ve requested. Whether it’s network security, hardware, or managing updates with third party software providers, they’ve always provided great service! I have peace of mind knowing our systems are monitored 24/7, and that LeadingIT is always responsive to our needs in a timely manner.”
A pond during the fall surrounded by trees
A high-tech manufacturing facility assembly line

Al

Director of Operations, Manufacturing

“LeadingIT covers everything, from phones, to computers, to printers. Their availability, knowledge, and customer support has been a great help. Five-star service all the way. Our company has been with LeadingIT from the beginning and couldn’t be happier. The staff is friendly and knowledgeable. The service is fast and accurate. I have challenged them over the years and they have yet to disappoint me. I recommend their services every chance I get.”

Suzie

CEO, Financial Institution

“LeadingIT’s bench techs are the ones that typically visit our office when we need support. They’re super nice and professional, and always get back to me with knowledgeable input about my request for assistance. As a financial institution, we have to deal with a lot of private information from our clients. Knowing that our problems are resolved immediately and our systems are constantly monitored is a huge relief.”

A downtown area with brick buildings next to a river in Naperville, Illinois

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