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Client Reviews

Chicagoland Businesses Small And Large Choose LeadingIT.
Here Are Just A Few Things Our Clients Have To Say About Us.

We Create Happy Clients!

Positive Customer Feedback
98%
On every ticket we complete, our customers are asked for feedback. Technology isn’t perfect and neither are we. But we strive for amazing client satisfaction.
Reviews
31,797+
😊98.0%
🫤1.2%
😔0.89

Hear It From Our Clients!

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⭐⭐⭐⭐⭐

Over 150 Reviews
Across 4 locations

Tamra J.
3 weeks ago
Great support provided while working through the difficulties, I was experiencing. Matt was fantastic to work with.
Josh C.
3 weeks ago
It was a fantastic experience getting support from Leading IT. Geovel was incredible to work with. His support and expertise made my preparation and functionality become seamless! Awesome experience!
Valentina G.
3 weeks ago
Jasmine is the best!
Roseann H.
3 weeks ago
Kayce G.
4 weeks ago
Geovel was great to work with! He was very helpful and got my authenticator setup in no time. I'm always thankful for IT assistance
Kyle K.
3 months ago
We enjoy working with the LeadingIT Team. Their pricing is competitive and they are very responsive to our tickets and provide a quick solution.
Jacqueline M.
3 months ago
Hey everyone! They have been amazing my computer has been tons of issues and Jeremiah and Hassan have been a God sent for the last 2 years!
Tom K.
3 months ago
Vanessa Canete was extremely helpful during a system upgrade. She was very responsive to questions and extremely helpful throughout the process! It was a pleasure to work with Vanessa.
Vergil S.
4 months ago
Jordan does a first class job of diagnosing the problem and then getting straight to the solution. And her is always upbeat while working on a solution.
Timothy N.
4 months ago
I have had great experiences with LeadingIT. I have contacted Alex twice in the last couple of days and he has been immediately available and responsive. When you are having computer issues and you get great professional help immediately it really gives you a sense of security. Kudos to Alex for being so receptive and helpful and thanks LeadingIT

Michael

Assistant Village Manager, Municipality

“We engaged LeadingIT over 11 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.”
Street view of Highland Avenue, Elgin, Illinois
Aerial view of Joliet, Illinois

Mark

IT/ Office Manager, Manufacturing

“I work as a one-person IT department. We began our relationship with LeadingIT in 2020 to help us with managing our daily tasks of server management, firewall maintenance, email management and general everyday IT related issues. LeadingIT is a very professional organization with experienced staff that can deal with the daily challenges for today’s IT world. They have helped me migrate our email to the cloud, upgrade our servers, provide VPN and support for remote users and to troubleshoot problems as they occur. We are very pleased with the service we have received from them. I would recommend considering them to help in any IT related projects that you may have.”

Scott

Executive Director, Park District

“I like how all-inclusive LeadingIT’s services are, and that they’ve had technical expertise in every area we’ve requested. Whether it’s network security, hardware, or managing updates with third party software providers, they’ve always provided great service! I have peace of mind knowing our systems are monitored 24/7, and that LeadingIT is always responsive to our needs in a timely manner.”
A pond during the fall surrounded by trees
A high-tech manufacturing facility assembly line

Al

Director of Operations, Manufacturing

“LeadingIT covers everything, from phones, to computers, to printers. Their availability, knowledge, and customer support has been a great help. Five-star service all the way. Our company has been with LeadingIT from the beginning and couldn’t be happier. The staff is friendly and knowledgeable. The service is fast and accurate. I have challenged them over the years and they have yet to disappoint me. I recommend their services every chance I get.”

Suzie

CEO, Financial Institution

“LeadingIT’s bench techs are the ones that typically visit our office when we need support. They’re super nice and professional, and always get back to me with knowledgeable input about my request for assistance. As a financial institution, we have to deal with a lot of private information from our clients. Knowing that our problems are resolved immediately and our systems are constantly monitored is a huge relief.”

A downtown area with brick buildings next to a river in Naperville, Illinois

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