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Outsourced IT Support Services in Chicago

Managing IT in-house can be challenging and costly, especially for small to mid-sized businesses. At LeadingIT, we offer Outsourced IT Support in Chicago to help businesses with 25 to 200 employees streamline their IT operations. Since 2010, our team has been delivering responsive, reliable, and secure IT support outsourcing services near you, allowing local businesses to focus on growth without being bogged down by technology issues.

IT Support You Can Trust
Inc. 5000 America's Fastest-growing private companies
Channel Futures MSP501 2019 Winner
crn msp 500 2024 award
MSSP Alert Top 250 MSSPs award
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5.0 ⭐⭐⭐⭐⭐

Pain Points for Chicago Businesses Without Professional Outsourced IT Support

  • High Costs

    Maintaining a full-time IT staff can strain budgets, especially for smaller businesses.

  • Limited Expertise

    In-house teams often lack the specialized knowledge needed to address complex IT challenges.

  • Inconsistent Support

    Internal IT resources may not be available 24/7, leaving your business vulnerable during off-hours.

  • Increased Downtime

    Without proactive monitoring and maintenance, minor IT issues can escalate into costly downtime.

  • Difficulty Scaling

    Expanding IT capabilities to match business growth can be difficult without external support.

Why Chicago Businesses Trust Our Outsourcing for IT Support Services

  • Comprehensive IT Expertise

    Our team of certified professionals has the skills and experience to handle all aspects of your IT needs, from troubleshooting to strategic planning, backed up by our unbeatable 60-day guarantee.

  • 24/7/365 Availability

    We provide round-the-clock unlimited support, ensuring your systems remain operational and your team stays productive at all times.

  • Cost-Effective Solutions

    Outsourcing your IT to LeadingIT eliminates the need for costly in-house resources, giving you access to services so expert that they can solve even the most daunting, unsolvable problems.

  • Proactive Monitoring and Maintenance

    We proactively monitor your systems to identify and resolve issues before they impact your business, minimizing downtime and improving performance.

  • Seamless 14-Day ONboarding

    Our efficient onboarding process ensures your business transitions to our outsourced IT support seamlessly, without disruptions.

Get A Free Security Assessment

Our painless, confidential assessement will uncover the ways hackers will get into your network. Our cybersecurity assessment will provide your organization with a report that identifies the inefficiencies and vulnerabilities of your IT infrastructure.
Schedule Your FREE Assessment

Comprehensive IT Services
Offered by LeadingIT

Co-Managed IT

Partner with LeadingIT to complement your in-house IT team. Our Co-Managed IT Services provide additional resources, expertise, and support to fill any gaps and optimize your IT operations.

Cybersecurity

Protect your business from ever-evolving cyber threats with our advanced cybersecurity solutions. From firewalls and threat detection to employee training and vulnerability assessments, we safeguard your data and IT systems.

Data Backup & Recovery

LeadingIT provides robust data backup solutions to keep your critical information secure and easily recoverable. Whether it’s accidental deletion or a cyberattack, our solutions ensure your data is always protected.

Disaster Recovery Planning

Be prepared for any unexpected disaster with our thorough disaster recovery planning. We create customized strategies that minimize downtime and ensure a swift recovery for your business operations.

FTC Compliance

Stay ahead of regulatory requirements with our Federal Trade Commission (FTC) compliance services. We help you protect consumer data and meet all FTC guidelines with ease.

Hardware as a Service

With FleetComplete, our Hardware as a Service (HaaS) program, you get top-tier technology with predictable pricing and seamless management.

HIPAA Compliance

Ensure your business complies with HIPAA regulations with our comprehensive services. We help healthcare organizations safeguard patient data, avoid costly fines, and operate securely in a highly regulated industry.

IT Compliance

Stay compliant with industry regulations like HIPAA, PCI, and FTC with our expert IT compliance services. We help you navigate complex compliance requirements while enhancing your IT security and operational efficiency.

IT Help Desk

Our IT Help Desk Services provide round-the-clock support for your team. From troubleshooting technical issues to guiding best practices, our experts are always available to keep your business running smoothly.

Managed IT

Our Managed IT Services deliver proactive monitoring, maintenance, and support for your entire IT infrastructure. By identifying and addressing potential issues before they cause downtime, we ensure your business runs smoothly and efficiently.

Managed Websites

We take care of everything: designing, hosting, securing, and maintaining your business website, so you can focus on what you do best, running your business!

Outsourced IT Support

Focus on your core business while we handle your IT needs with our reliable outsourced IT support. From small tasks to comprehensive IT management, we provide cost-effective solutions tailored to your organization.

PCI Compliance

Our PCI compliance services ensure your business adheres to Payment Card Industry standards. By securing your payment processing systems, we help you protect sensitive customer data and maintain trust.

Structured Cabling

Our structured cabling services ensure your office is equipped with reliable, high-performance networks. We design and install cabling systems that meet your current needs while accommodating future growth.

vCIO

Our vCIO (Virtual Chief Information Officer) and Account Management team is here to make sure you always have a clear line of communication, proactive IT guidance, and a go-to expert for anything related to your account.

VoIP Phone Systems

Upgrade your communication with our VoIP phone systems. We provide reliable, scalable, and feature-rich solutions that improve collaboration and connectivity across your business.

    Frequently Asked Questions About Outsourced IT Services in Chicago

    What is outsourced IT support services?
    Outsourced IT support involves delegating your IT needs to an external provider like LeadingIT. We handle everything from daily technical support to long-term IT planning, allowing your business to focus on core operations.
    How does LeadingIT ensure my systems are secure?
    We implement robust cybersecurity measures, including firewalls, antivirus software, and real-time threat monitoring. Our team also conducts regular security assessments to identify and address vulnerabilities.
    Can outsourcing IT support save my business money?
    Yes, outsourcing eliminates the need for in-house IT staff, reducing payroll and overhead costs. With LeadingIT’s flat-rate pricing, you receive expert support at a predictable and affordable cost.
    How quickly can LeadingIT resolve IT issues?
    Our 24/7 help desk team is trained to resolve most issues quickly, often within minutes. For more complex problems, we provide fast escalation to our expert technicians.
    Can LeadingIT support hybrid and remote work environments?
    Absolutely! We provide comprehensive support for hybrid and remote work setups, ensuring your employees stay connected and productive, no matter where they’re located.

    IT Support You Can Trust

    35+

    Team Members

    1 Hour

    or less response time

    3,500+

    Endpoints managed

    150+

    Active Clients

    15+

    Years of Service

    What Our Clients Are Saying About Our Services

    Eric
    Services Industry
    The best IT provider is the one you never have to see. LeadingIT came out to make corrections to our system on day one and I haven’t seen them since because we don’t need them. They are managing everything behind the scenes and if/when we need them they have the problem fixed immediately….Perfect!
    Thom
    Municipality
    We were not looking for an IT consultant, we were looking for an IT partner. Even better, LeadingIT has become the HPD’s IT “department”. They are a call or click away- at one flat monthly service rate plus cost-effective purchasing power for computers and related equipment.
    Mike
    Consulting Firm, LeadingIT Client Since 2015
    LeadingIT is awesome, they are very knowledgeable and quick to help when we’re having issues or even just need clarification on something. They have a team mentality and aren’t afraid to pull their thoughts together to help deliver exactly what we’re asking for.
    Michael
    Municipality, LeadingIT Client Since 2013
    We engaged Stephen and his staff over 6 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.
    Elizabeth
    Consulting Firm, LeadingIT Client Since 2015
    We are very impressed with the LeadingIT’s service, attention to detail, support, response time and professionalism! Our team is incredibly happy with everything. The system that LeadingIT has to submit issues and questions is super convenient and the follow-up and time to get issues resolved is quick and efficient. I would recommend LeadingIT to everyone.
    Al
    Services Industry, LeadingIT Client Since 2016
    What a great bunch of people to work with. They are a young motivated, innovative group with the drive to keep our company up to date with the leading edge of technology. Dependable, reliable, and fast problem solvers on many levels. I have had the pleasure to work with Stephen and his crew on a daily basis and have the confidence that whoever answers the call, I will be taken care of in a fast professional manor. Kudos to Stephen and his company.
      Read Client Case Studies
      Get a Free IT Support Assessment or call us now to learn how we can enhance your IT operations and support your business growth.
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