Managing IT in-house can be challenging and costly, especially for small to mid-sized businesses. At LeadingIT, we offer Outsourced IT Support in Chicago to help businesses with 25 to 200 employees streamline their IT operations. Since 2010, our team has been delivering responsive, reliable, and secure IT services, allowing businesses to focus on growth without being bogged down by technology issues.
Pain Points for Chicago Businesses Without Professional Outsourced IT Support
High Costs
Maintaining a full-time IT staff can strain budgets, especially for smaller businesses.
Limited Expertise
In-house teams often lack the specialized knowledge needed to address complex IT challenges.
Inconsistent Support
Internal IT resources may not be available 24/7, leaving your business vulnerable during off-hours.
Increased Downtime
Without proactive monitoring and maintenance, minor IT issues can escalate into costly downtime.
Difficulty Scaling
Expanding IT capabilities to match business growth can be difficult without external support.
Why Chicago Businesses Trust Our Outsourced IT Support Services
Comprehensive IT Expertise
Our team of certified professionals has the skills and experience to handle all aspects of your IT needs, from troubleshooting to strategic planning, backed up by our unbeatable 60-day guarantee.
24/7/365 Availability
We provide round-the-clock unlimited support, ensuring your systems remain operational and your team stays productive at all times.
Cost-Effective Solutions
Outsourcing your IT to LeadingIT eliminates the need for costly in-house resources, giving you access to services so expert that they can solve even the most daunting, unsolvable problems.
Proactive Monitoring and Maintenance
We proactively monitor your systems to identify and resolve issues before they impact your business, minimizing downtime and improving performance.
Seamless 14-Day ONboarding
Our efficient onboarding process ensures your business transitions to our outsourced IT support seamlessly, without disruptions.
Get Your Free CyberSCORE
Our painless, confidential CyberSCORE will uncover the ways hackers will get into your network. Our cybersecurity assessment will provide your organization with a CyberSCORE that identifies the inefficiencies and vulnerabilities of your IT infrastructure.
Outsourced IT support involves delegating your IT needs to an external provider like LeadingIT. We handle everything from daily technical support to long-term IT planning, allowing your business to focus on core operations.
We implement robust cybersecurity measures, including firewalls, antivirus software, and real-time threat monitoring. Our team also conducts regular security assessments to identify and address vulnerabilities.
Yes, outsourcing eliminates the need for in-house IT staff, reducing payroll and overhead costs. With LeadingIT’s flat-rate pricing, you receive expert support at a predictable and affordable cost.
Our 24/7 help desk team is trained to resolve most issues quickly, often within minutes. For more complex problems, we provide fast escalation to our expert technicians.
Absolutely! We provide comprehensive support for hybrid and remote work setups, ensuring your employees stay connected and productive, no matter where they’re located.
IT Support You Can Trust
35+
Team Members
1 Hour
or less response time
3,500+
Endpoints managed
150+
Active Clients
15+
Years of Service
What Our Clients Are Saying About Our Services
Eric
Services Industry
The best IT provider is the one you never have to see. LeadingIT came out to make corrections to our system on day one and I haven’t seen them since because we don’t need them. They are managing everything behind the scenes and if/when we need them they have the problem fixed immediately….Perfect!
Thom
Municipality
We were not looking for an IT consultant, we were looking for an IT partner. Even better, LeadingIT has become the HPD’s IT “department”. They are a call or click away- at one flat monthly service rate plus cost-effective purchasing power for computers and related equipment.
Mike
Consulting Firm, LeadingIT Client Since 2015
LeadingIT is awesome, they are very knowledgeable and quick to help when we’re having issues or even just need clarification on something. They have a team mentality and aren’t afraid to pull their thoughts together to help deliver exactly what we’re asking for.
Michael
Municipality, LeadingIT Client Since 2013
We engaged Stephen and his staff over 6 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.
Elizabeth
Consulting Firm, LeadingIT Client Since 2015
We are very impressed with the LeadingIT’s service, attention to detail, support, response time and professionalism! Our team is incredibly happy with everything. The system that LeadingIT has to submit issues and questions is super convenient and the follow-up and time to get issues resolved is quick and efficient. I would recommend LeadingIT to everyone.
Al
Services Industry, LeadingIT Client Since 2016
What a great bunch of people to work with. They are a young motivated, innovative group with the drive to keep our company up to date with the leading edge of technology. Dependable, reliable, and fast problem solvers on many levels. I have had the pleasure to work with Stephen and his crew on a daily basis and have the confidence that whoever answers the call, I will be taken care of in a fast professional manor. Kudos to Stephen and his company.
Iris Medina
2025-05-28
Trustindex verifies that the original source of the review is Google.
Geovel did an amazing job helping me! Thank you Geovel!
Jeremy Stukel
2025-05-28
Trustindex verifies that the original source of the review is Google.
I worked with Geovel with 2 separate issues at work. He addressed our issues quickly to a positive satisfaction. While he addressed the issues, he had me stay on the line with him to answer questions he had. He even taught me a couple things, too!
I've worked with this company on a few issues now and haven't been left unresolved, or disappointed. 2 thumbs up!
Spencer Tucker
2025-05-22
Trustindex verifies that the original source of the review is Google.
LeadingIT has always been quick to address our needs and concerns, and they're an invaluable resource for our organization. Seth is always extremely helpful. I can't recommend LeadingIT enough.
Rebecca Stoltz
2025-05-22
Trustindex verifies that the original source of the review is Google.
Geovel & Vanessa are amazing to work with. They are not only knowledgeable, but friendly as well.
Jeffrey Gorz
2025-05-22
Trustindex verifies that the original source of the review is Google.
Geovel was incredibly helpful with my issue. I had difficulty with Adobe software not working correctly. Shortly after I reached out regarding this issue, I was contacted, and Geovel worked on the issue professionally and swiftly. After spending hours on my issue, he figured out a solution that allowed me to use my program as it had before the issue. Leading IT really knows their stuff, handles issues with technology with a high level of professionalism, and at the end of the day, helped me get my work done. I couldn't recommend the service enough.
(If you have any issues, make sure to ask for Geovel, he's a kind, very intelligent, and patient person.)
Vicki McKay
2025-05-21
Trustindex verifies that the original source of the review is Google.
Shout out to Seth Lavigne for assisting me with my computer issues. Appreciate his quick response and he was great to work with. I hope the next time I have an issue Seth is the guy!
Susan Czech
2025-05-21
Trustindex verifies that the original source of the review is Google.
Geovel was very helpful and solved the issue I was having with my email and he was very courteous.
Kisha Scruggs-Morris
2025-05-20
Trustindex verifies that the original source of the review is Google.
Seth from LeadingIT recently assisted me with an intermittent microphone issue. He quickly responded to my request and resolved the issue. His customer service was great and I really appreciated his help.
Nicole
2025-05-19
Trustindex verifies that the original source of the review is Google.
Geovel was super helpful and great to work with. I was super happy with my support.
Nicole Brander
2025-05-09
Trustindex verifies that the original source of the review is Google.
Seth from Leading IT is my absolute go-to for any IT related issue. I know that no matter how complicated the issue might be, Seth will address it, solve it and have me back up and running quickly. Seth has helped me out on multiple occasions with a variety of different issues. Thankfully, because of him, I never fall behind on things I need to do for clients.
Contact LeadingIT today for expert Outsourced IT Support Services in Chicago
Get a Free IT Support Assessment or call us now to learn how we can enhance your IT operations and support your business growth.
