Managing IT in-house can be challenging and costly, especially for small to mid-sized businesses. At LeadingIT, we offer Outsourced IT Support in Chicago to help businesses with 25 to 200 employees streamline their IT operations. Since 2010, our team has been delivering responsive, reliable, and secure IT services, allowing businesses to focus on growth without being bogged down by technology issues.
Pain Points for Chicago Businesses Without Professional Outsourced IT Support
High Costs
Maintaining a full-time IT staff can strain budgets, especially for smaller businesses.
Limited Expertise
In-house teams often lack the specialized knowledge needed to address complex IT challenges.
Inconsistent Support
Internal IT resources may not be available 24/7, leaving your business vulnerable during off-hours.
Increased Downtime
Without proactive monitoring and maintenance, minor IT issues can escalate into costly downtime.
Difficulty Scaling
Expanding IT capabilities to match business growth can be difficult without external support.
Why Chicago Businesses Trust Our Outsourced IT Support Services
Comprehensive IT Expertise
Our team of certified professionals has the skills and experience to handle all aspects of your IT needs, from troubleshooting to strategic planning, backed up by our unbeatable 60-day guarantee.
24/7/365 Availability
We provide round-the-clock unlimited support, ensuring your systems remain operational and your team stays productive at all times.
Cost-Effective Solutions
Outsourcing your IT to LeadingIT eliminates the need for costly in-house resources, giving you access to services so expert that they can solve even the most daunting, unsolvable problems.
Proactive Monitoring and Maintenance
We proactively monitor your systems to identify and resolve issues before they impact your business, minimizing downtime and improving performance.
Seamless 14-Day ONboarding
Our efficient onboarding process ensures your business transitions to our outsourced IT support seamlessly, without disruptions.
Get Your Free CyberSCORE
Our painless, confidential CyberSCORE will uncover the ways hackers will get into your network. Our cybersecurity assessment will provide your organization with a CyberSCORE that identifies the inefficiencies and vulnerabilities of your IT infrastructure.
Outsourced IT support involves delegating your IT needs to an external provider like LeadingIT. We handle everything from daily technical support to long-term IT planning, allowing your business to focus on core operations.
We implement robust cybersecurity measures, including firewalls, antivirus software, and real-time threat monitoring. Our team also conducts regular security assessments to identify and address vulnerabilities.
Yes, outsourcing eliminates the need for in-house IT staff, reducing payroll and overhead costs. With LeadingIT’s flat-rate pricing, you receive expert support at a predictable and affordable cost.
Our 24/7 help desk team is trained to resolve most issues quickly, often within minutes. For more complex problems, we provide fast escalation to our expert technicians.
Absolutely! We provide comprehensive support for hybrid and remote work setups, ensuring your employees stay connected and productive, no matter where they’re located.
IT Support You Can Trust
35+
Team Members
1 Hour
or less response time
3,500+
Endpoints managed
150+
Active Clients
15+
Years of Service
What Our Clients Are Saying About Our Services
Eric
Services Industry
The best IT provider is the one you never have to see. LeadingIT came out to make corrections to our system on day one and I haven’t seen them since because we don’t need them. They are managing everything behind the scenes and if/when we need them they have the problem fixed immediately….Perfect!
Thom
Municipality
We were not looking for an IT consultant, we were looking for an IT partner. Even better, LeadingIT has become the HPD’s IT “department”. They are a call or click away- at one flat monthly service rate plus cost-effective purchasing power for computers and related equipment.
Mike
Consulting Firm, LeadingIT Client Since 2015
LeadingIT is awesome, they are very knowledgeable and quick to help when we’re having issues or even just need clarification on something. They have a team mentality and aren’t afraid to pull their thoughts together to help deliver exactly what we’re asking for.
Michael
Municipality, LeadingIT Client Since 2013
We engaged Stephen and his staff over 6 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.
Elizabeth
Consulting Firm, LeadingIT Client Since 2015
We are very impressed with the LeadingIT’s service, attention to detail, support, response time and professionalism! Our team is incredibly happy with everything. The system that LeadingIT has to submit issues and questions is super convenient and the follow-up and time to get issues resolved is quick and efficient. I would recommend LeadingIT to everyone.
Al
Services Industry, LeadingIT Client Since 2016
What a great bunch of people to work with. They are a young motivated, innovative group with the drive to keep our company up to date with the leading edge of technology. Dependable, reliable, and fast problem solvers on many levels. I have had the pleasure to work with Stephen and his crew on a daily basis and have the confidence that whoever answers the call, I will be taken care of in a fast professional manor. Kudos to Stephen and his company.
Joseph Gray
2025-04-24
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A+ Service by Geovel! Always willing to help & navigate through all the question with patience and in a professional manner. Leading IT goes above and beyond in customer service.
Helen Rogers
2025-02-11
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LeadingIT has helped us identify ongoing security issues and vulnerabilities left by our previous MSP. Through close collaboration, we've been addressing these gaps. While we've made significant progress, this experience has shown that maintaining an active partnership with a pro-active and skilled MSP and following their guidance is crucial to prevent system deterioration.
Terry Pops Edwards
2025-01-03
Trustindex verifies that the original source of the review is Google.
I just spent half an hour with Bryce, and he was incredibly patient and knowledgeable. He helped me resolve an issue we've been dealing with for months regarding Nicole's computer, discovering that she had been using the wrong calendar entry.
Next, we moved on to my computer, and once again, Bryce proved to be the right person to call. My 70-year-old brain struggled to understand the Authenticator app on my phone for signing into Outlook. After many attempts and with his immense patience, we successfully navigated the two-factor authentication process.
Bryce explained that in the next 5 to 10 years, everything will need to be secured this way. So, when I’m 80 and able to pay my bills or shop online, I’ll be thankful to Bryce for the lesson.
Have a great weekend and tell Bryce, great job.
kimberly Tubbs
2025-01-02
Trustindex verifies that the original source of the review is Google.
Quick resolvers and knowledgeable in their field!
Maddy Barr
2024-12-03
Trustindex verifies that the original source of the review is Google.
Leading IT has been great to work with! Always quick to solve issues. Thank you!
Contact LeadingIT today for expert Outsourced IT Support Services in Chicago
Get a Free IT Support Assessment or call us now to learn how we can enhance your IT operations and support your business growth.
