Co-Managed IT Services in Chicago
Your internal IT team works hard to keep your business running, but they may need additional support to tackle complex challenges or scale operations effectively. That’s where LeadingIT comes in. Since 2010, we’ve provided Co-Managed IT Services in Chicago, partnering with businesses with 25 to 200 employees to enhance their internal IT capabilities.
Pain Points for Chicago Businesses Without Professional IT Support
Overwhelmed Staff
Internal IT teams often struggle to manage workloads, especially during peak demands or critical incidents.Limited Expertise
Complex IT challenges require specialized skills that may not be available in-houseResource Constraints
Small IT departments may lack access to advanced tools and technologies.24/7 Support Gaps
IT teams often work standard hours, leaving businesses vulnerable during nights and weekends.Difficulty Scaling
As businesses grow, IT needs become more complex, making it hard for internal teams to keep up.
Why Chicago Businesses Trust Our Co-Managed IT Services
Seamless Integration with Your IT Team
Our Co-Managed IT Services are designed to complement your internal team’s efforts, providing support where it’s needed most without overlapping responsibilities.Access to Advanced Tools and Expertise
We provide your IT team with access to cutting-edge technologies and a wide range of specialized skills, empowering them to handle even the most complex challenges.24/7/365 Support
With LeadingIT, your business benefits from round-the-clock IT support, ensuring uninterrupted operations and fast resolutions to critical issues.Proactive Monitoring and Maintenance
We handle routine IT tasks such as monitoring, updates, and patch management, freeing up your team to focus on strategic projects.Scalable Solutions
Our co-managed services are flexible and scalable, allowing you to adapt to changing business needs without overburdening your IT department.
Get Your Free CyberSCORE
Our painless, confidential CyberSCORE will uncover the ways hackers will get into your network. Our cybersecurity assessment will provide your organization with a CyberSCORE that identifies the inefficiencies and vulnerabilities of your IT infrastructure.
Comprehensive IT Services
Offered by LeadingIT
Frequently Asked Questions About Managed IT Services in Chicago
What are Co-Managed IT Services?
Co-Managed IT Services involve partnering with an external IT provider to complement your internal IT team. LeadingIT handles tasks like monitoring, maintenance, and support, allowing your team to focus on strategic initiatives.
How does LeadingIT integrate with our in-house IT team?
We work closely with your team to define roles and responsibilities, ensuring seamless collaboration. Our flexible approach allows us to provide support where it’s needed most without duplicating efforts.
What types of businesses benefit from Co-Managed IT Services?
Businesses with small to mid-sized IT departments, especially those with 25 to 200 employees, benefit most from Co-Managed IT Services. It’s an ideal solution for companies looking to scale their IT operations or access specialized expertise.
Does LeadingIT provide after-hours support?
Yes, our 24/7/365 support ensures your business is protected and operational at all times. We handle IT issues during nights, weekends, and holidays, so your team doesn’t have to.
How does LeadingIT enhance our cybersecurity efforts?
We implement advanced cybersecurity measures such as firewalls, threat detection, and vulnerability assessments. Our team also provides compliance support to meet regulations like HIPAA, PCI, and FTC.
IT Support You Can Trust
35+
Team Members
1 Hour
or less response time
3,500+
Endpoints managed
150+
Active Clients
15+
Years of Service
What Our Clients Are Saying About Our Services
Eric
Services Industry
The best IT provider is the one you never have to see. LeadingIT came out to make corrections to our system on day one and I haven’t seen them since because we don’t need them. They are managing everything behind the scenes and if/when we need them they have the problem fixed immediately….Perfect!
Thom
Municipality
We were not looking for an IT consultant, we were looking for an IT partner. Even better, LeadingIT has become the HPD’s IT “department”. They are a call or click away- at one flat monthly service rate plus cost-effective purchasing power for computers and related equipment.
Mike
Consulting Firm, LeadingIT Client Since 2015
LeadingIT is awesome, they are very knowledgeable and quick to help when we’re having issues or even just need clarification on something. They have a team mentality and aren’t afraid to pull their thoughts together to help deliver exactly what we’re asking for.
Michael
Municipality, LeadingIT Client Since 2013
We engaged Stephen and his staff over 6 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.
Elizabeth
Consulting Firm, LeadingIT Client Since 2015
We are very impressed with the LeadingIT’s service, attention to detail, support, response time and professionalism! Our team is incredibly happy with everything. The system that LeadingIT has to submit issues and questions is super convenient and the follow-up and time to get issues resolved is quick and efficient. I would recommend LeadingIT to everyone.
Al
Services Industry, LeadingIT Client Since 2016
What a great bunch of people to work with. They are a young motivated, innovative group with the drive to keep our company up to date with the leading edge of technology. Dependable, reliable, and fast problem solvers on many levels. I have had the pleasure to work with Stephen and his crew on a daily basis and have the confidence that whoever answers the call, I will be taken care of in a fast professional manor. Kudos to Stephen and his company.
EXCELLENT Based on 54 reviews Iris Medina2025-05-28Trustindex verifies that the original source of the review is Google. Geovel did an amazing job helping me! Thank you Geovel! Jeremy Stukel2025-05-28Trustindex verifies that the original source of the review is Google. I worked with Geovel with 2 separate issues at work. He addressed our issues quickly to a positive satisfaction. While he addressed the issues, he had me stay on the line with him to answer questions he had. He even taught me a couple things, too! I've worked with this company on a few issues now and haven't been left unresolved, or disappointed. 2 thumbs up! Spencer Tucker2025-05-22Trustindex verifies that the original source of the review is Google. LeadingIT has always been quick to address our needs and concerns, and they're an invaluable resource for our organization. Seth is always extremely helpful. I can't recommend LeadingIT enough. Rebecca Stoltz2025-05-22Trustindex verifies that the original source of the review is Google. Geovel & Vanessa are amazing to work with. They are not only knowledgeable, but friendly as well. Jeffrey Gorz2025-05-22Trustindex verifies that the original source of the review is Google. Geovel was incredibly helpful with my issue. I had difficulty with Adobe software not working correctly. Shortly after I reached out regarding this issue, I was contacted, and Geovel worked on the issue professionally and swiftly. After spending hours on my issue, he figured out a solution that allowed me to use my program as it had before the issue. Leading IT really knows their stuff, handles issues with technology with a high level of professionalism, and at the end of the day, helped me get my work done. I couldn't recommend the service enough. (If you have any issues, make sure to ask for Geovel, he's a kind, very intelligent, and patient person.) Vicki McKay2025-05-21Trustindex verifies that the original source of the review is Google. Shout out to Seth Lavigne for assisting me with my computer issues. Appreciate his quick response and he was great to work with. I hope the next time I have an issue Seth is the guy! Susan Czech2025-05-21Trustindex verifies that the original source of the review is Google. Geovel was very helpful and solved the issue I was having with my email and he was very courteous. Kisha Scruggs-Morris2025-05-20Trustindex verifies that the original source of the review is Google. Seth from LeadingIT recently assisted me with an intermittent microphone issue. He quickly responded to my request and resolved the issue. His customer service was great and I really appreciated his help. Nicole2025-05-19Trustindex verifies that the original source of the review is Google. Geovel was super helpful and great to work with. I was super happy with my support. Nicole Brander2025-05-09Trustindex verifies that the original source of the review is Google. Seth from Leading IT is my absolute go-to for any IT related issue. I know that no matter how complicated the issue might be, Seth will address it, solve it and have me back up and running quickly. Seth has helped me out on multiple occasions with a variety of different issues. Thankfully, because of him, I never fall behind on things I need to do for clients.
Contact LeadingIT today for expert Co-Managed IT Services in Chicago
Get a Free Co-Managed IT Consultation or call us now to learn how we can enhance your IT operations and empower your internal team.