How a Chicagoland Renewable-Energy Company Strengthened Security and Simplified IT with LeadingIT’s Managed Services
Client
Overview
Renewable-Energy Company
A fast-growing renewable-energy design and development company headquartered in Chicagoland operates projects nationwide, with its largest presence in New York and California.
Helen, who manages day-to-day operations as well as IT and HR, needed a technology partner that could keep pace with the company’s rapid growth and nationwide footprint.
Billing Confusion and Weak Cybersecurity Undermined Confidence
Before partnering with LeadingIT, the company struggled with serious IT and security problems after its former local MSP was acquired by a large national provider:
- Duplicate Billing & Costly Audits – The new provider sent duplicate invoices, forcing Helen to spend valuable time auditing statements to avoid overpaying.
- Minimal Cybersecurity – One employee’s computer was breached and used to send malicious emails. The MSP simply said, “it looks like you got hacked,” and suggested an expensive upgrade for basic protections.
- Slow, Impersonal Support – Simple issues took days to resolve. Technicians were unfamiliar with the company’s environment, and staff had to re-explain problems repeatedly.
- Frustrated Users – Employees lost confidence in IT. “We felt like a baby fish in a very big pond,” Helen recalls.
Leadership recognized the need for a managed IT services provider that offered transparent pricing, strong cybersecurity, and responsive support.
All-Inclusive Managed IT with Proactive Cybersecurity
LeadingIT implemented a comprehensive managed IT services plan tailored to the renewable-energy industry:
- Month-to-Month Partnership – No long-term contracts; LeadingIT earns trust and business every month.
- All-Inclusive Support – Clear, predictable pricing with no surprise charges for projects or on-site visits.
- Responsive, Knowledgeable Technicians – A familiar team listens, explains solutions in plain language, and solves issues on the spot.
Proactive Cybersecurity – Advanced monitoring and layered defenses prevent threats instead of reacting after the fact.
Secure, Efficient Technology for a Nationwide Energy Leader
✅ Rapid Onboarding – New employees are fully set up in 1–2 days, down from several weeks.
✅ Lower IT Costs – The company saves thousands of dollars annually compared to its previous MSP.
✅ Reduced Downtime – Outages that once lasted a week are now resolved within 24 hours.
✅ Happier Staff – Employees trust IT again and can focus on renewable-energy projects instead of tech frustrations.
✅ Stronger Security – Continuous monitoring and a stringent cybersecurity plan protect sensitive data across all locations.
LeadingIT makes everything easy so I can focus on operations instead of IT fires.
I know their techs by name and can have productive conversations anytime. They actively listen, offer valuable insight, and take cybersecurity as seriously as we do.
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Why It Matters for Renewable-Energy Companies
Ready to Strengthen Your Energy Company’s Technology?
If your team is dealing with inconsistent service, surprise invoices, or cybersecurity concerns, LeadingIT’s managed IT solutions can help:
- Managed IT Services for Renewable-Energy Companies
- Nationwide Cybersecurity & Compliance Solutions
- 24/7 IT Support and vCIO Strategy
Schedule a Free Consultation today and discover how fast, friendly, fully managed IT can keep your renewable-energy operations secure and efficient.