Your internal IT team works hard to keep your business running, but they may need additional support to tackle complex challenges or scale operations effectively. That’s where LeadingIT comes in. Since 2010, we’ve provided Co-Managed IT Services in Chicago, partnering with businesses with 25 to 200 employees to enhance their internal IT capabilities.
Pain Points for Chicago Businesses Without Professional IT Support
Overwhelmed Staff
Internal IT teams often struggle to manage workloads, especially during peak demands or critical incidents.
Limited Expertise
Complex IT challenges require specialized skills that may not be available in-house
Resource Constraints
Small IT departments may lack access to advanced tools and technologies.
24/7 Support Gaps
IT teams often work standard hours, leaving businesses vulnerable during nights and weekends.
Difficulty Scaling
As businesses grow, IT needs become more complex, making it hard for internal teams to keep up.
Why Chicago Businesses Trust Our Co-Managed IT Services
Seamless Integration with Your IT Team
Our Co-Managed IT Services are designed to complement your internal team’s efforts, providing support where it’s needed most without overlapping responsibilities.
Access to Advanced Tools and Expertise
We provide your IT team with access to cutting-edge technologies and a wide range of specialized skills, empowering them to handle even the most complex challenges.
24/7/365 Support
With LeadingIT, your business benefits from round-the-clock IT support, ensuring uninterrupted operations and fast resolutions to critical issues.
Proactive Monitoring and Maintenance
We handle routine IT tasks such as monitoring, updates, and patch management, freeing up your team to focus on strategic projects.
Scalable Solutions
Our co-managed services are flexible and scalable, allowing you to adapt to changing business needs without overburdening your IT department.
Get Your Free CyberSCORE
Our painless, confidential CyberSCORE will uncover the ways hackers will get into your network. Our cybersecurity assessment will provide your organization with a CyberSCORE that identifies the inefficiencies and vulnerabilities of your IT infrastructure.
Co-Managed IT Services involve partnering with an external IT provider to complement your internal IT team. LeadingIT handles tasks like monitoring, maintenance, and support, allowing your team to focus on strategic initiatives.
We work closely with your team to define roles and responsibilities, ensuring seamless collaboration. Our flexible approach allows us to provide support where it’s needed most without duplicating efforts.
Businesses with small to mid-sized IT departments, especially those with 25 to 200 employees, benefit most from Co-Managed IT Services. It’s an ideal solution for companies looking to scale their IT operations or access specialized expertise.
Yes, our 24/7/365 support ensures your business is protected and operational at all times. We handle IT issues during nights, weekends, and holidays, so your team doesn’t have to.
We implement advanced cybersecurity measures such as firewalls, threat detection, and vulnerability assessments. Our team also provides compliance support to meet regulations like HIPAA, PCI, and FTC.
IT Support You Can Trust
35+
Team Members
1 Hour
or less response time
3,500+
Endpoints managed
150+
Active Clients
15+
Years of Service
What Our Clients Are Saying About Our Services
Eric
Services Industry
The best IT provider is the one you never have to see. LeadingIT came out to make corrections to our system on day one and I haven’t seen them since because we don’t need them. They are managing everything behind the scenes and if/when we need them they have the problem fixed immediately….Perfect!
Thom
Municipality
We were not looking for an IT consultant, we were looking for an IT partner. Even better, LeadingIT has become the HPD’s IT “department”. They are a call or click away- at one flat monthly service rate plus cost-effective purchasing power for computers and related equipment.
Mike
Consulting Firm, LeadingIT Client Since 2015
LeadingIT is awesome, they are very knowledgeable and quick to help when we’re having issues or even just need clarification on something. They have a team mentality and aren’t afraid to pull their thoughts together to help deliver exactly what we’re asking for.
Michael
Municipality, LeadingIT Client Since 2013
We engaged Stephen and his staff over 6 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.
Elizabeth
Consulting Firm, LeadingIT Client Since 2015
We are very impressed with the LeadingIT’s service, attention to detail, support, response time and professionalism! Our team is incredibly happy with everything. The system that LeadingIT has to submit issues and questions is super convenient and the follow-up and time to get issues resolved is quick and efficient. I would recommend LeadingIT to everyone.
Al
Services Industry, LeadingIT Client Since 2016
What a great bunch of people to work with. They are a young motivated, innovative group with the drive to keep our company up to date with the leading edge of technology. Dependable, reliable, and fast problem solvers on many levels. I have had the pleasure to work with Stephen and his crew on a daily basis and have the confidence that whoever answers the call, I will be taken care of in a fast professional manor. Kudos to Stephen and his company.
Joseph Gray
2025-04-24
Trustindex verifies that the original source of the review is Google.
A+ Service by Geovel! Always willing to help & navigate through all the question with patience and in a professional manner. Leading IT goes above and beyond in customer service.
Helen Rogers
2025-02-11
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LeadingIT has helped us identify ongoing security issues and vulnerabilities left by our previous MSP. Through close collaboration, we've been addressing these gaps. While we've made significant progress, this experience has shown that maintaining an active partnership with a pro-active and skilled MSP and following their guidance is crucial to prevent system deterioration.
Terry Pops Edwards
2025-01-03
Trustindex verifies that the original source of the review is Google.
I just spent half an hour with Bryce, and he was incredibly patient and knowledgeable. He helped me resolve an issue we've been dealing with for months regarding Nicole's computer, discovering that she had been using the wrong calendar entry.
Next, we moved on to my computer, and once again, Bryce proved to be the right person to call. My 70-year-old brain struggled to understand the Authenticator app on my phone for signing into Outlook. After many attempts and with his immense patience, we successfully navigated the two-factor authentication process.
Bryce explained that in the next 5 to 10 years, everything will need to be secured this way. So, when I’m 80 and able to pay my bills or shop online, I’ll be thankful to Bryce for the lesson.
Have a great weekend and tell Bryce, great job.
kimberly Tubbs
2025-01-02
Trustindex verifies that the original source of the review is Google.
Quick resolvers and knowledgeable in their field!
Maddy Barr
2024-12-03
Trustindex verifies that the original source of the review is Google.
Leading IT has been great to work with! Always quick to solve issues. Thank you!
Contact LeadingIT today for expert Co-Managed IT Services in Chicago
Get a Free Co-Managed IT Consultation or call us now to learn how we can enhance your IT operations and empower your internal team.
