Client Reviews

Chicagoland Businesses Small And Large Choose LeadingIT

Here Are Just A Few Things Our Clients Have To Say About Us

We Create Happy Clients!

  • Net CSAT Score

    97.1

    CSAT, or customer satisfaction score, is a commonly used metric that indicates how satisfied customers are with a company's products or services. It's measured through customer feedback

  • Client Reviews

    28,974

    • 97.9%

    • 1.2%

    • 0.9%

  • Google Reviews

    4.8/5

Hear It From Our Clients!

Michael
Assistant Village Manager, Municipality

“We engaged LeadingIT over 11 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.”

Mark
IT/ Office Manager, Manufacturing

“I work as a one-person IT department. We began our relationship with Leading IT in 2020 to help us with managing our daily tasks of server management, firewall maintenance, email management and general everyday IT related issues. Leading IT is a very professional organization with experienced staff that can deal with the daily challenges for today’s IT world. They have helped me migrate our email to the cloud, upgrade our servers, provide VPN and support for remote users and to troubleshoot problems as they occur. We are very pleased with the service we have received from them. I would recommend considering them to help in any IT related projects that you may have.”

Scott
Executive Director, Park District

“I like how all-inclusive LeadingIT’s services are, and that they’ve had technical expertise in every area we’ve requested. Whether it’s network security, hardware, or managing updates with third party software providers, they’ve always provided great service! I have peace of mind knowing our systems are monitored 24/7, and that LeadingIT is always responsive to our needs in a timely manner.”

Al
Director of Operations, Manufacturing

“LeadingIT covers everything, from phones, to computers, to printers. Their availability, knowledge, and customer support has been a great help. Five-star service all the way. Our company has been with LeadingIT from the beginning and couldn’t be happier. The staff is friendly and knowledgeable. The service is fast and accurate. I have challenged them over the years and they have yet to disappoint me. I recommend their services every chance I get.”

Suzie
CEO, Financial Institution

“LeadingIT’s bench techs are the ones that typically visit our office when we need support. They’re super nice and professional, and always get back to me with knowledgeable input about my request for assistance. As a financial institution, we have to deal with a lot of private information from our clients. Knowing that our problems are resolved immediately and our systems are constantly monitored is a huge relief.”

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