Career Listing

Bench Technician Intern

Are you looking at getting into the IT world and are curious where to start? We’re always looking for great people to work with us! LeadingIT is Chicagoland's NEXT generation technology and cloud support company.

We are currently looking for Bench Technician Intern. Whether you are in school or just looking to see what it would be like to work for a small business run by an entrepreneur, this is the position for you!

What you’ll be learning:

•  Re-Imaging Workstations: You'll learn to ensure systems are up-to-date, secure, and optimized for performance by mastering the process of re-imaging workstations.
•  Software Audits: Gain expertise in conducting software audits, identifying and documenting installed applications to ensure compliance with company policies and licensing agreements.
• Following SOPs: Develop the ability to accurately follow standard operating procedures (SOPs) for various IT tasks, ensuring consistency and reliability in all operations.
• PXE Booting Computers/Laptops: You'll learn how to use Preboot Execution Environment (PXE) to boot computers and laptops, enabling efficient deployment and updates of operating systems.
• Printer Setup on Servers: Understand how to configure and set up printers on servers, ensuring seamless printing operations across the network.
• Application Installation Based on Client Needs: Acquire the skills to install and configure applications according to specific client requirements, ensuring software meets operational needs.
• Laptop Setup: Master the process of setting up laptops, from PXE booting to installing updates, configuring user accounts, and joining domains.
• Vendor Relations: Develop the ability to work effectively with vendors, managing communications, orders, and service requests.
• Admin Portals: Learn to navigate and utilize various admin portals for managing systems, software, and user accounts.
• Microsoft Programs (M365 Admin Portal/Azure): Gain familiarity with Microsoft 365 Admin Portal and Azure, including managing user accounts, configuring services, and monitoring system performance.
• Ticketing System Familiarization: Learn how to use the company’s ticketing system to manage and track IT support requests, ensuring timely and effective resolution of issues.

What we need from you (system requirements):

• Driven to succeed at work and in all of life, hard work required
• ACCOUNTABLE to our clients as well as our company 
• Keep a POSITIVE mindset with a solution focus. 
• Desire for EXCELLENCE in what we do, all day every day. 
• HUMBLY CONFIDENT you can make it happen, and if not, able to ask for help.  
• Basic understanding of computer systems and networking concepts.
• Willingness to learn and adapt in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Currently enrolled in a relevant academic program or recent graduate.

This is awesome opportunity for someone who:

• Wants to be a part of a company that truly CARES about its clients and team members
• Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success
• Likes to work in a small company where your input, contributions and ideas will directly impact the company's growth and success

Compensation/Company Perks:

This internship is paid at $17/ per hour. We do provide school credit, and many perks are available to interns/employees.

Perks Include:

• Laptop provided
• Stocked company kitchen with snacks and lunch supplies
• Free Lunch Fridays where employees pick food from local restaurant
• An upbeat, successful, and motivated team to work with

Days: Schedule and number of hours are flexible. Hours: 20 hours a week

Open to hiring once internship is completed. Internship is 90 days.